Patients
Arterium strives to provide patients with a comprehensive service, therefore we:
- Identify the unsatisfied needs of patients and offer up-to-date products to solve them.
- We provide patients with high-quality medicines manufactured according to the GMP standard.
- We accompany patients throughout the entire treatment course.
For this, the company has a pharmacovigilance system
All consumers and healthcare professionals have the opportunity to contact the Qualified Persons for Pharmacovigilance 24/7 and submit their complaints regarding the lack of efficacy or adverse reactions to medicinal products sold by the company. We review all complaints received, provide feedback and, if necessary, take the necessary actions to prevent such unwanted occurrences in the future.
You can provide information about the lack of efficacy or an adverse reaction to a medicinal product sold by the company through the form.
To provide a comprehensive service, the company has implemented the following programs:
Antibiotics According to the Instructions
Approximately every 5th package of antibiotics that Ukrainians buy is Arterium*TM product. We are the leader in the sale of these products in Ukraine. Understanding their responsibility, Arterium initiated the "Antibiotics According to the Instructions" information campaign. Its purpose is to increase the awareness of Ukrainians about the problem of antibiotic resistance and to teach patients the basic rules of using these medicines.
Learn about the problem of antibiotic resistance and the rules for using antibiotics on the platform: https://www.antibacterium.com.ua/
* Source: PharmXplorer market research analytical system of Proxima Research company
ProDiabet
To help people with diabetes mellitus organize a healthy lifestyle, Arterium created the ProDiabet platform. In addition to the necessary information about changes in the lifestyle of a patient with diabetes, it has more than 10 tools that help facilitate the implementation of these changes: selections of sports training, a calculator of bread units, a diary for monitoring sugar levels. All content of the platform has been developed together with doctors.
Reference to the platform: https://prodiabet.ua/